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HOUSE RULES & PROPERTY POLICIES

  • NBE Group OH LLC
  • Aug 16
  • 2 min read

Common Areas (Shared Spaces)

  • Cleanliness: All shared areas must be kept clean and completely free of trash, garbage, or debris. No food or waste materials may be left out that could attract pests, bugs, or rodents.

  • Property Inspections: Common areas—including all shared bathrooms, kitchens, and laundry rooms—will be officially inspected twice per month to ensure safety and cleanliness.

    • Inspections will take place on or around the 1st and 15th of every month between 9 AM and 5 PM; a call or text confirmation notice will be provided at least 24 hours in advance.

  • Laundry Facilities: The coins from the washer and dryer will be collected twice per month (on scheduled landscaping days).

  • Fire Safety: For your safety and the safety of others, the dryer lint screens and vents must be cleaned out after every use. Built-up lint is a serious fire hazard.


Rental Payments

  • Online Payments: (Coming Soon) Rent can be paid online quickly and securely at: TBD

  • No Cash Accepted: Cash will no longer be accepted for rent payments if it’s not an EMERGENCY. 

  • Acceptable Payment Methods: You may pay your rent using Zelle

  • Money Order or Cashier's Check made payable to Songbird Investments, LLC.

    • To make payment, contact Scott to arrange a meeting to collect payment: (734) 403-4827


Maintenance & Repairs

  • Defining an Emergency: An emergency repair is any issue that immediately threatens tenant health or safety, risks severe damage to the property, or makes the living space unlivable.

  • Standard Business Hours: For emergency repair requests Monday through Friday, from 9:00 AM to 5:00 PM, please call 330-961-1187 immediately.

  • After-Hours Emergencies: For emergencies that happen outside of standard business hours (nights, weekends, and holidays), tenants will be provided with a dedicated after-hours emergency contact number to call for immediate assistance.

  • Maintenance Checklist Report: Tenants are requested to complete the following checklist report. Please use this checklist to make us aware of any maintenance issues, repairs, or concerns you are experiencing in your living space so we can address them quickly.

 
 
 

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